Legal

Terms of Service

Effective: June 1, 2026 · Governing law: Florida, USA

🎆 July 4th Promotional Offer

Studios that register before July 4, 2026 receive 3 months of Xenla Pro free of charge (a $597 value). No credit card required at signup. After 90 days, your plan automatically continues at the standard monthly rate unless cancelled. This offer is non-transferable, limited to one account per business, and may not be combined with other promotions.

1. Provider Information

Company: THREE GUYS s. r. o.

US Operations: xenla.app (Florida market)

Support email: hello@xenla.app

Response time: Within 2 business days

2. Acceptance of Terms

By creating an account or using Xenla, you agree to these Terms of Service. If you do not agree, do not use the service. You must be at least 18 years old and legally authorized to enter contracts in your jurisdiction.

3. Description of Service

Xenla is a cloud-based studio management and booking platform for fitness studios, yoga and pilates studios, salons, and similar service businesses. Features include online booking, automated reminders, class scheduling, pass management, team chat, and analytics.

4. Subscription & Billing

  • Subscriptions are billed monthly in advance.
  • Prices are listed in USD and exclude applicable taxes.
  • You may cancel at any time; cancellation takes effect at the end of the current billing period.
  • No refunds are issued for partial months.
  • We reserve the right to change pricing with 30 days written notice.
  • Payment processing is handled by Stripe, Inc. We do not store card data.

5. Free Trial

New accounts may be eligible for a free trial period as advertised. Trial accounts have full access to Pro features. After the trial ends, the account reverts to the selected plan. We reserve the right to modify or discontinue free trial offers at any time.

6. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Reverse engineer or copy the software
  • Resell or sublicense the service without written consent
  • Upload malicious code or interfere with service operation

7. Data & Privacy

Your use of Xenla is also governed by our Privacy Policy. You retain ownership of your client data. We process it solely to provide the service. Data is stored on US East servers (AWS us-east-1).

8. Service Availability

We target 99.9% uptime but do not guarantee uninterrupted access. Scheduled maintenance will be announced in advance. We are not liable for losses resulting from downtime.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY FLORIDA LAW, XENLA SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE PRIOR 12 MONTHS.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Florida, USA. Any disputes shall be resolved in the courts of Miami-Dade County, Florida, or through binding arbitration administered by the American Arbitration Association (AAA) at your election.

11. Changes to Terms

We may update these Terms at any time. We will notify you via email at least 14 days before material changes take effect. Continued use after that date constitutes acceptance.

12. Contact

Questions about these Terms? Email us at hello@xenla.app

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