Hurricane season playbook for Florida salons and studios
The Atlantic hurricane season runs from June 1 to November 30, with most activity between mid-August and mid-October. For a salon or studio, the hard part is rarely the closure itself. It is reaching every booked client, handling deposits fairly and filling the calendar again once the storm passes.
Before the season: write the rules once
- Closure trigger: for example, you close when your county issues an evacuation order for your zone, or when the National Hurricane Center puts your area under a hurricane warning.
- Deposit rule: storm closures get a full refund or a free reschedule, the client's choice. Put it on your booking page so nobody has to ask.
- Who decides and who tells clients, so the message goes out once, not three times.
When a storm is coming: close the calendar first
- 01
Block the days
Set the closure dates as a blackout in your booking system so nobody can book into them while you are dealing with everything else.
- 02
Cancel and notify in one step
Cancel the affected bookings from the admin. In Xenla, cancelling a booking emails the client automatically, so you are not copying the same message into twenty text threads.
- 03
Offer the reschedule link
Clients can move their own booking from the link in their confirmation and reminder messages, which spreads the rebooking over a few days instead of one phone marathon.
After the storm: refill, don't chase
When you reopen, the waitlist does the chasing. People who wanted a full class or a busy slot get notified when a spot opens, and your regulars can rebook their usual time in one tap from the client app.
If you lost several days, consider opening a few extra hours for the first week back and say so on your booking page. The demand is usually there; the bottleneck is how fast people can grab a slot.
Frequently asked questions
When is hurricane season in Florida?+
The Atlantic hurricane season officially runs from June 1 to November 30. NOAA notes the peak is around September 10, with most activity from mid-August to mid-October.
Should salons refund deposits when they close for a storm?+
That's your policy to set, but most clients expect a full refund or a free reschedule when the business closes. Writing it on your booking page before the season avoids arguments later.
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Sources
- NOAA — Tropical Cyclone Climatology
- NOAA Office of Response and Restoration — When is the Atlantic hurricane season?
Checked: October 4, 2026.